Business challenges under Covid-19

It is hard to know precisely what awaits businesses on the other side of the Covid-19 situation: opinions vary from “back to normal” to “new normal.” However, some incubated changes are steadily accelerating under the current scenario.

John Zubak sat down with Kris Bunsgaard (Adroit Technologies) to point out a few changes already in progress and how managers can avoid pitfalls or even turn these into a competitive advantage.

The first item on the list is how eCommerce is a permanent move and how customer interactions with businesses will reorganize to attend to this channel. As it is impossible to talk about virtual experiences without talking infrastructure, John and Kris discuss network setup and security and how to manage employee devices on home offices. To wrap up, a discussion ensues on how to provide a streamlined customer experience on websites by using platforms like YouTube and Vimeo with server and SEM advantages.   

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